Need More Help?

There are several ways for you to find more information about Renaissance or the task you want to perform:

  • Use the Contents links on the left to find what you need. (In a smaller help window, select Browse Help Content at the top of the window, then select the product name to see the Contents.)
  • Use the search field at the top of this help page to find what you are looking for. When you do this, the program searches all the help for all Renaissance programs. Since the search covers all available help, this is the best way to find what you need.
  • Select Other Products on the left, or, in smaller help windows, select Browse Help Content at the top of the window, then select Other Products. This takes you to a list of Renaissance Place products. Click one of the product names to see the Contents for that product's help.
  • Select Live Chat in the top-right corner of the Home page to chat with a member of our support team. Chat is available Monday through Friday, 6:30 AM to 7:00 PM CST, excluding holidays.
  • Go to to find more information and links to videos and recorded webinars.
  • Go to the Knowledge Base at
  • Select a product on the Home page, then select Resources (if available) to find other resources.

Contact Information

Telephone: (800) 338-4204

Email (general and technical questions):