Recover Student Records

If students' records were permanently removed by deleting multiple student records or deleting an individual student, you can recover them during a 30-day grace period using the below steps. Once this 30-day period has passed, the records can no longer be recovered.

How to get to this page

  1. On the Home page, select your name in the upper-right corner. In the drop-down list, select Manage Apps & Users.

  2. Select Users.
  3. On the Students tab, select Edit Multiple Students.
  4. Select Recover Student Records.

How to Recover Student Records

Who can do this with default user permissions?

District Level Administrators, District Staff, School Level Administrators

  1. Search for the student(s) whose records you want to restore. Enter a name, ID, or user name in the field at the top of the page. To find all students whose records have been permanently removed, leave the field blank. Select Search.
  2. In the search results, check the box for each student whose records you want to recover.
  3. Select Recover Students. A green message at the top will tell you that the student records were recovered.
  4. To search for more students, go back to step 1. When you are finished recovering student records, select < Back.