Office Discipline Referral Metrics

About Office Discipline Referral Metrics

Behavior data provides an important lens into school culture, equity and which individual students may need additional support. Research studies consistently find that monitoring student behavior as part of the ABCs (Attendance, Behavior, and Courses) is an important step in helping students stay on track:

Based on this research, the Office Discipline Referral metrics in Schoolzilla use a cut point of 1 or more office referrals to surface students who are at-risk and those who are considered off-track. Of course, your school system’s unique context matters, so office discipline referral cut points and which behaviors are included can be configured.

Keep reading to find out more about what Office Discipline Referral metrics are available in Schoolzilla and how they are calculated.

Office Discipline Referral Metrics in Schoolzilla

Schoolzilla supports two types of Office Discipline Referral metrics: Office Discipline Referral Rate and Office Discipline Referral Count.

Office Discipline Referral Rate

Metric Definitions

  • District and School Level Metrics: Percent of students with one or more office discipline referrals. To change the cut point, please submit a Support ticket.
  • Student Metric: Number of office discipline referrals a student has received.

Performance Levels

  • Off-track: 6+
  • Sliding (High-Risk): 3-5
  • Sliding (Low-Risk): 1-2
  • On-track: 0

By default, any behavior category that meets the following conditions is counted as an Office Discipline Referral (see also Setting Up Your Metric):

  • Behavior Category that IS flagged as "Office-Managed (Major, Minor)"
  • Behavior Category that IS flagged as "Uncategorized"
  • Behavior Response that IS NOT flagged as "Not Office Referral" Please note: this configuration will be available on Nov. 10, 2018


  • Metric name, definition, goals, and visibility can be configured in Metric Settings.

Office Discipline Referral Count

Metric Definitions

  • District and School Level Metrics: Total number of office discipline referrals for any student enrolled year-to-date
  • Student Metric: n/a (this Office Discipline Referral Rate shows the number of referrals received by a student)


  • There are no performance levels for this metric.
  • Metric name, definition, goals, and visibility can be configured in Metric Settings.


Implementation - Data Diagnostic

During implementation, your data diagnostic will surface the percent and list of Behavior Names that do not have a corresponding Behavior Category. Behavior Category is one of the columns used to determine if a behavior should count as an office-managed behavior for this metric.

How to Configure Your Metric

In Data Configuration Settings, complete two actions:

  1. Select "Behavior Categories" and indicate which behaviors count as Classroom-Managed (Minor), Office-Managed (Minor, Major), Other Exclusions
    • Classroom-Managed (Minor): Use this category for codes that should always be handled by classroom staff and DO NOT count as an office discipline referral.
    • Office-Managed (Minor, Major): Use this category for categories that DO count as an office discipline referral.
    • Other Exclusions: Use this category for other codes that should not count as either office-managed referrals or staff-managed incidents and should be excluded from behavior metrics and reports. For example, you may want to exclude categories like homework, tardy, etc.
    • Uncategorized: Default values are automatically added to this category. Values in this category WILL count toward the Office Discipline Referral metrics.
  2. Select "Behavior Response" and indicate which responses, if any, should not count as an office discipline referral. This configuration will be available on Nov. 10, 2018.

Please note: all of these categories may not be relevant to you, depending on your source system and how you track behavior events.

Frequently Asked Questions

Can I copy this metric?

The metric can be copied. The following dataset filters are available: school, school level, school region, grade level at the time, current grade level, current demographics, custom groups. Please talk to your impact manager if you are interested in copying this metric.

Can I create separate metrics for Office-Managed Major and Office-Managed Minor?

Not at this time. It's only possible to create a metric using all of the behavior category values in the Office-Managed and Uncategorized categories. Adding a filter to include only some of the behavior category values, such as arson, will filter out any students who have not conducted the selected behaviors. We are working to enable this type of filtering in the future, however. Please let us know that this would be important to you and why.

I'd like to see separate metrics for Classroom-Managed vs. Office-Managed behavior. Can I do this?

A classroom-managed metric is not available at this time. Please let us know that this would be important to you and why.