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There is an issue with the microphone

If you are using a headset, please check that it has been plugged into your computer or tablet properly. Then try to refresh the page.

If the issue is still there, you can go to the Sound Settings on your device and check in the Input or Recording Audio Device if there is a microphone and that the input level is not set to 0 or muted.

If after those checks you still have the issue, you can deactivate the read aloud exercises for this device. When you are on Lalilo, select the little lock symbol to the left of the URL. You will see "Microphone" and a menu with "Authorize"; select this menu and then select Block.

Read aloud exercises are available on updated versions of Chrome, Safari and Firefox. For iPads, your iOS version needs to be at least 14.5.

If you need further information, feel free to email us at lalilosupport@renaissance.com.