Customer Center - Profiles

The first time you visit the Customer Center, you will need to create a profile—the software will automatically take you to the Profile page.

You can also get to the Profile page (to update your profile) by selecting your name in the upper-right corner and then selecting Profile.

On the Profile page, your first name, last name, and email address are required information—the rest is optional.

A profile page highlighting the required fields: first and last name, and school or district email.

At the bottom of the page, check your preferred method(s) of communication with Renaissance in case we need to contact you. Select Update at the bottom of the page to save any changes you have made.

Change Password

Select Set Password on the left side of the page to change your profile password. Enter a new password, re-enter it to confirm it, then select Set Password.

Changing your password in the Customer Center only affects your Customer Center account; it does not change your password in Renaissance.

Change Email

To change your primary email address, select either Change Email on the left side of the page or the icon on the right side of the email field. Enter your new email address in the Email field and select Change and Confirm Email (a confirmation email will be sent to your new address).

Changing your email address in the Customer Center only affects your Customer Center account; it does not change your email address in Renaissance.