Customer Center - Invoices

Who can do this with default user permissions?

District Level Administrators

Once you've logged in to the Customer Center, use the links under My orders at the top of the page to access the invoices page and make payments.

The Invoices page displays all current open invoices that you can make payments for and invoices that have payments currently pending.

  • If an invoice listed on this page is able to currently take payments, it will have an open check box to the left of it that can be selected. Any invoices that currently have pending payments will be displayed but will not be selectable.
  • An exclamation point icon means the invoice is past due.
  • A PDF icon means a PDF version of the invoice is available.
A sample invoice list with three open invoices. One invoice is overdue, indicated by the exclamation point icon. Two invoices are available as PDF files, indicated by PDF icons.

Partial or Full Payment on a Single Invoice

Note: Partial payments on invoices can only be done one invoice at a time.

  1. Check the box for the invoice you wish to make a partial payment on.
  2. Select Pay Now.

  3. On the Pay Invoice page, enter all of your billing information, including the amount you wish to pay on the invoice.

  4. After filling out your billing information, select Submit.
  5. Your payment will be authorized, and you will receive a confirmation number for the transaction.

Full Payment on Multiple Invoices

  1. Check the box for each of the invoices you wish to make full payments on, or select the box at the top of the list to select all of them at once.
  2. Select Pay Now.

  3. The Pay Invoice page will display all of the invoices you are paying for and the total amount of the transaction. Enter all of your billing information.

  4. After filling out your billing information, select Submit.
  5. Your payment will be authorized, and you will receive a confirmation number for the transaction.

If you return to the Invoices page, the status of any invoice(s) you have just paid will be updated to "Payment Pending" and will not be selectable until the current transaction has finished being processed.