Customer Center Help

Use this service to request help, browse Knowledge Base articles, and create case reports of issues you’re experiencing in your Renaissance solutions. This self-service portal is available for use as your schedule permits, but remember we’re always available to help by phone at (800) 338-4204 or email at

Using Help

  • Select the links under Browse Help Content to read Customer Center help topics, or select Other Products to view the help for other Renaissance programs.
  • Use Search at the top of the page to find specific help topics.