Need More Help?

There are several ways for you to find more information about Star Math or the task you want to perform:

  • Use the search field at the top of this help page. When you do this, the program searches all the help for all Renaissance software. Since the search covers all available help, this is the best way to find what you need.
  • Use the links at the left to find more topics on Star Math, or click the Other Products tab to choose another product's help.
  • See the Star Math Resources help topic. The resources include the test administration manual, an implementation guide, and other reference documents.
  • Click the Live Chat icon in the top right corner of the Home page to chat with a member of our support team. Chat is available Monday through Friday, 6:30 AM to 7:00 PM CST, excluding holidays.
  • Go to to find more information and links to videos and recorded webinars.

Contact Information

Telephone: (800) 338-4204

US Email (general/technical questions):
UAE Email: